How can we help?
You’ll be talking to the person who wrote the app. Send an email or a Telegram message - we reply within 3 business days.
Contact channels
The main channel for technical issues, licenses, payments and refunds.
Telegram
Ask quick questions and send screenshots or logs right in the chat.
Video tutorials
Step-by-step setup and how-to videos on YouTube.
Guides by product
Each app has a full guide in its README on GitHub: installation, first run, every page of the app, where your data is stored and troubleshooting.
Complete details, faster fixes
With technical issues, fixing the problem always comes first. One email with everything below usually saves a few rounds of back-and-forth.
- App name and version - shown in the app’s About or Settings.
- Operating system - Windows or macOS, and which version.
- What went wrong - what you did, what you expected and what actually happened.
- Screenshots or logs from the app, if any.
- Your license email if the issue involves a paid plan.
Buying and using a license
Applies to every app with a paid plan. See the full details in the Terms and the Refund Policy.
Where do I buy a license?
Right inside the app, in the License section. You complete payment on the payment provider’s page or in your banking app - you never enter card details into the app.
How can I pay?
Cards or other supported payment gateways, bank transfer (VietQR), PayPal or USDT. We never see or store your card details.
Does my license auto-renew?
No. When it ends, the app returns to the free plan until you choose to renew. If you upgrade mid-term, you only pay the difference for the time remaining.
What if I change computers?
Sign in on the new computer. If you go over the number of devices you bought, the least recently used one is signed out automatically.
How do I get a refund?
Email us within 24 hours of payment with your license email, proof of payment, the plan name, the purchase date and the reason. See the Refund Policy.
How do I delete my account and data?
Send a request by email; we delete your license record (email, installation ID, plan, expiry) within 30 days. Data on your computer is removed when you uninstall the app.